Appointments are recommended, especially for written jewelry appraisals, luxury watch service, and detailed repair consultations. You are welcome to visit during business hours, but scheduling in advance ensures faster service at our Houston, The Woodlands–Spring, Sugar Land or Austin locations.

A free evaluation provides an informal value estimate.
A written jewelry appraisal includes documented details and is typically required for insurance, estate planning or legal purposes. If you need paperwork for your insurance company or attorney, request a formal written appraisal.

At DJP in Houston, we evaluate both certified and uncertified gemstones as part of our jewelry appraisal and buyback consultations. However, gemstones accompanied by recognized laboratory reports such as GIA or IGI certification allow our specialists to verify important characteristics like cut, color, clarity, and carat weight, which often results in a more accurate evaluation and potentially stronger offers. While certification is not required, it helps our team provide a more detailed and reliable assessment of your gemstone’s quality and market value.

No. Raw, rough, or uncut stones are not appraised. Our appraisal services are designed for finished jewelry and certified gemstones, where grading reports and measurable characteristics allow for accurate evaluation. If your stone is uncertified, we recommend obtaining certification from a recognized gemological laboratory before requesting an appraisal.